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Your health plan’s response to COVID-19

March 20, 2020

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Updated June 4, 2020

As you do everything you can to stay healthy during the coronavirus (COVID-19) outbreak, UC’s health plans are closely monitoring and following guidance from the State of California and the Centers for Disease Control and Prevention (CDC) to make sure members receive the best possible care.

To ensure that the cost of health care will not be an obstacle to testing of COVID-19, California health plans have been directed to waive costs for screening and testing of the disease.

Please note: To provide relief for people affected by the COVID-19 pandemic, the federal government issued a rule and related guidance giving employees and non-Medicare retirees flexibility to make changes to their group health plan coverage and more time to complete certain transactions. Read Important changes to UC benefits programs for relief during the pandemic for details.

Getting the advice and care you need

If you or a member of your family develops symptoms or you believe you’ve been exposed to COVID-19, call your doctor or health plan at the number on your membership card so they can direct you to the most appropriate care.  

Telehealth services, available through all UC health plans, let you access medical and mental health care without leaving home — and many plans have enhanced their options and benefits in response to COVID-19. During this stressful time, make sure to tend to your emotional, as well as physical, health. While many behavioral health treatment providers aren’t available for in-person appointments right now, your UC health plan covers visits with a licensed counselor, psychologist or psychiatrist by phone or video

To receive all of the latest updates from your plan, register for an account and provide your email address and phone number. Another perk of registering with your plan is that you’ll have free access through your personal account to the myStrength app, a confidential and personalized online resource designed to support your mental and physical health. 

Click the links below to navigate to registration, contact and telehealth information for your plan.

Information about UC’s non-Medicare plans

CORE
Kaiser Permanente HMO
UC Blue & Gold HMO
UC Care
UC Health Savings Plan

Information about UC’s Medicare plans

Kaiser Senior Advantage
UC High Option Supplement to Medicare
UC Medicare Choice
UC Medicare PPO
UC Medicare PPO without Prescription Drugs

CORE (Anthem Blue Cross)

Kaiser Permanente HMO

UC Blue & Gold HMO (Health Net)

UC Care (Anthem Blue Cross)

UC Health Savings Plan (Anthem Blue Cross)

Kaiser Senior Advantage

UC High Option Supplement to Medicare

UC Medicare Choice (UnitedHealthcare)

UC Medicare PPO

UC Medicare PPO without Prescription Drugs

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