Unlock the power of Microsoft 365 Copilot with free live and self-paced trainings

The UCOP Digital Information and Technology team continues to partner with Microsoft to offer free Copilot training for UC employees! Join Microsoft instructors for live trainings that will help you understand Copilot and transform the way you work.

Live virtual classes

Starting Oct. 23, join Microsoft for 60-minute, instructor-led training each Friday. Learn AI concepts, explore secure AI-powered tools and get time-saving tips from AI experts. A full Microsoft 365 Copilot license will help you get the most from the sessions, but free-version users will also gain practical skills.

Register with your UC email address to attend the classes below. Listings reflect Pacific Time.

MS-4023: Copilot Chat Foundations
Oct. 23, 10 – 11 a.m.
Learn how to get started with Microsoft 365 Copilot Chat, craft effective prompts and use its AI-powered features to enhance productivity, streamline work and collaborate securely in real time. Designed for business users and anyone interested in learning the basics of Microsoft 365 Copilot Chat, this course will help you enhance your daily work and productivity.

AI-3025: Work Smarter with AI
Oct. 30, 10 – 11 a.m.
Explore what AI is and what it can do, why grounding AI in your own work produces more useful results, how AI agents can help with tasks that take multiple steps and how to review AI-generated content with confidence and sound judgment. No prior AI experience or technical background is required — start your AI learning journey by discovering what it is, what it can do and how it can support your everyday work.

MS-4005: Craft Effective Prompts
Nov. 6, 10 – 11 a.m.
Learn how to unlock the full potential of Microsoft Copilot for Microsoft 365 in this fast-paced, high-impact session. In just one hour, you will master the foundational four-part prompt formula — goal, context, source and expectations — and learn how to apply it directly within everyday tools like Word, Excel, PowerPoint, Outlook and Teams. Through practical examples and best practices for iterating with AI, gain the exact techniques needed to save time, streamline your daily workflow and get precise, high-quality results from Copilot on your very first try.

MS-4018: Draft, Analyze and Present
Nov. 13, 10 – 11 a.m.
Learn how to use Copilot and agents to complete real-world workflows across Microsoft 365 apps. Explore how Copilot supports key business outcomes, including drafting content, analyzing data, preparing for meetings and managing communication. See how Copilot Chat, in-app experiences and agents work together to combine organizational context and user intent across everyday work. If you have foundational knowledge of Microsoft 365, discover how to use Copilot to work more efficiently across familiar tools such as Word, Excel, PowerPoint, Outlook and Teams.

Role-based self-paced training

These self-paced learning paths provide real-world use cases and practical skills targeted to your field and responsibilities.

Before taking these courses, familiarize yourself with Microsoft 365 Copilot, Copilot Chat and agents. Start with Get started with Microsoft 365 Copilot.

MS-4004: Empower Your Workforce with Microsoft Copilot Use Cases
Build your Microsoft 365 Copilot skills through hands-on exercises focused on common business tasks in Word, PowerPoint, Outlook and other Microsoft 365 apps. This comprehensive course includes all the modules listed below, plus an executive module, covering 10 areas of work.

MS-4004.10: Legal
Use Copilot and agents to research regulations, review contracts and assess compliance risks. Develop regulatory guidance, collaborate on policy updates and corrective-action plans, create a compliance knowledge hub and communicate governance recommendations.

MS-4004.2: Sales
Research markets and competitors, create tailored sales proposals and personalize customer outreach. Prepare request for proposal (RFP) templates, analyze past RFP data and build and test an agent to support responses.

MS-4004.3: IT
Organize project information, identify risks and create executive presentations. Research upcoming Microsoft 365 features, develop adoption communications and resources, design employee surveys and analyze feedback to recommend improvements.

MS-4004.4: Marketing
Use Copilot and agents to gather market intelligence, analyze performance data and develop strategic recommendations. Create an actionable marketing campaign plan, generate campaign concepts and refine promotional content.

MS-4004.5: Finance
Analyze product costs, model acquisition scenarios and evaluate vendor contracts. Summarize financial discussions, turn findings into executive presentations and collaborative action plans and request stakeholder feedback.

MS-4004.6: HR
Identify manager effectiveness metrics, generate performance reports and collaborate on development plans. Build and introduce an HR self-service agent grounded in approved policies, then use agents to support employee policy and relocation questions.

MS-4004.7: Operations
Plan facilities initiatives, compare operational options and prepare reports, executive presentations and vendor materials. Coordinate project milestones and responsibilities, build an FAQ agent using approved project information and update and communicate safety protocols.

MS-4004.8: Communications
Develop strategic briefs, research trends and analyze engagement data to inform communication plans and leadership presentations. Create employee announcements, town hall discussion topics and audience-specific campaigns, then build and test an FAQ assistant grounded in approved information.

MS-4004.9: Customer service
Map support journeys, prepare for client meetings and standardize call documentation. Analyze support data, develop troubleshooting checklists and guides, refine response templates and communicate insights to customers and leadership.