Thank you to those who attended a #UCStudentDebtChallenge Virtual Town Hall on Wednesday, August 31, 2022. You are invited to watch a recording of the full afternoon session below.

The question and answer period from the morning session is available at:

About the Public Service Loan Forgiveness (PSLF) Program

The Public Service Loan Forgiveness (PSLF) Program is a federal program created for those in public service jobs, offering the opportunity to have their federal loan balances forgiven after 120 qualifying monthly payments.

The University of California (EIN: 94-3067788) is a qualified employer for the PSLF program. Generally, many full-time UC employees who otherwise qualify may be eligible to apply their months of employment towards PSLF.

To ensure as many eligible UC faculty and staff as possible can take advantage of this program as possible, this page will be updated regularly with news and resources.

Important changes to the PSLF Program

The Department of Education has announced a set of actions to help more people take advantage of the PSLF program, including a time-limited waiver so that student borrowers can count payments from all federal loan programs or repayment plans toward forgiveness. This includes loan types and payment plans that were not previously eligible. The Department of Education will pursue opportunities to automate PSLF eligibility, give borrowers a way to get errors corrected and make it easier for members of the military to get credit toward forgiveness while they serve. 

The waiver will run through October 31, 2022. That means borrowers who need to consolidate will have to submit a consolidation application by that date. Similarly, borrowers will need to submit a PSLF form—the single application used for a review of employment certification, payment counts, and processing of forgiveness—on or before October 31, 2022, to have previously ineligible payments counted.

The Department recommends borrowers take this action through the online PSLF Help Tool (some users have reported issues using Safari on this site).

How do I obtain the employer information and signatures I need?

To meet the Oct. 31 waiver deadline, please submit your PSLF employer certification request to UCPath as soon as possible — UCPath recommends submission no later than Friday, September 30, 2022. Due to the volume of requests, UCPath cannot guarantee processing within their usual timeline.

Helpful tips from UCPath to avoid delays:

  • Complete page 1 of the form (sections 1 and 2) with borrowers information ONLY.
  • Make sure you sign and date your PSLF form before submitting to UCPath. A physical (pen and ink) signature is required; digital signatures are not accepted.
  • If you are or were classified as a variable paid employee, you must contact your campus location to complete the certification.
  • Ensure you meet ALL PSLF eligibility requirements; part-time employment does not meet the qualifications for loan forgiveness.
  1. Use the PSLF Help Tool to complete the PSLF Application for Forgiveness.
  2. Submit the form to the UCPath Center for completion of Sections 3 and 4:
    • Active employees: Submit your request online through your UCPath account:
      • Go to Ask UCPath > Submit An Inquiry
      • Complete the "Submit Inquiry" form (topic: "Human Resources") and click submit
    • Former UC employees: Submit your request via email to
    • Along with your request, please specify how and where to return the form.
  3. For most efficient processing, submit the completed form by fax to 866-222-7060.

Or mail to:
U.S. Department of Education
633 Spirit Drive
Chesterfield, MO 63005-1243

Contact a MOHELA PSLF Specialist at 855-265-4038. MOHELA, one of the federal loan servicers, administers the PSLF Program on behalf of the U.S. Department of Education. If MOHELA is already your servicer, you may upload your PSLF form on MOHELA's website.