Head Linen Service Worker

Class Specifications – C.25
Senior Head Linen Service Worker – 5821
Head Linen Service Worker – 5822

April, 1973

Series Concept

Head Linen Service Workers perform as supervisors or work leaders in a campus laundry or related linen service unit; and perform other related duties as required.

Incumbents typically schedule, assign and coordinate the work of one or more incumbents in the following classes: Linen Service Worker, Laundry Machine Operator, Laundry Rotary Press Operator, Drapery Maker; train and evaluate personnel working in one or more phases of a laundry or related linen service unit; and perform skilled tasks in limited operational areas of a laundry or related linen service unit.

Classes in the Head linen Service Worker series are distinguished from classes in the Linen Service Supervisor series in that Head Linen Service Workers perform as supervisors or work leaders in limited operational areas. Linen Service Supervisors coordinate the work of several operational areas and typically have responsibility for an entire work shift.

The series consists of two levels. Head Linen Service Worker is the working leader level, and Senior Head Linen Service Worker is the full supervisory level.

Class Concepts

Senior Head Linen Service Worker

Under general supervision, incumbents have full supervisory responsibility for a group of workers in a sub-unit of a laundry or related linen service unit.

Incumbents typically supervise groups of workers as outlined in the Series Concept during as assigned shift within defined operational sub-units. The sub-units may include but are not limited to the following areas of operation: Receiving, washing, pressing, distributing, folding, sorting, and sewing. Incumbents schedule and maintain production standards; train and evaluate personnel; maintain quality control; maintain reports for work performed in operational sub-units; and may supervise one or more Head Linen Service Workers in performance of the duties outlined in the Series Concept.

Head Linen Service Worker

Under supervision, incumbents have limited supervisory responsibility for a group of workers in a laundry sub-unit or related linen service unit and perform skilled tasks in a laundry or related linen service unit as required.

Typical Level Assignments

Pack and Glove Unit:

Incumbents supervise and/or assist a group of linen service workers in the preparation of surgical and medical packs; supervise the marking, dating, typing and distribution of packs; supervise sorting, inspection and folding of smocks, scrub suits, wrappers, towels, and surgical sheets; supervise the work performed on the compressed air testing and/or powdering machines; and set schedules and maintain inventory and work records.

Rough Dry Unit:

Incumbents supervise the activities of a group of linen service workers in a rough dry unit; weigh and/or record rough dry pieces for production tabulation; place folded rough dry linen on assigned shelves for storage; and place all rough dry linen in baskets or trucks for delivery.

Flatwork Ironing Unit:

Incumbents perform skilled ironing and finishing work; touch up uniforms and shirts; polish shirts and collars; and supervise one or more linen service workers in the performance of the above tasks.

Sewing Unit:

Incumbents train and supervise sewing room workers; lay out yardage; draw and cut patterns; classify and prepare items for mending; keep cost records of time and materials; and set and maintain production standards.

Distributing Unit:

Incumbents sort and hand out doctors’ bundles, employee uniforms and laboratory coats for medical and dental students; coordinate pick-up and delivery schedules with contracted laundry services; train and supervise linen service workers; maintain records for hospital charges; and investigate and follow up on complaints to the unit.

Minimum Qualifications

Senior Head Linen Service Worker

Ability to read, write, perform basic arithmetic calculations, follow oral instructions and three years of experience in a laundry or related linen service operation; or an equivalent combination of education and experience.

Head Linen Service Worker

Ability to read, write, perform basic arithmetic calculations, follow oral instructions and two years of experience in a laundry or related linen service operation; or an equivalent combination of education and experience.