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Benefits plan contacts
Benefits plan contacts
Find out how to contact your benefits plan for questions or support.
Medical
- Accolade (Health Care Advocate)
(866) 406-1182, M-F, 5 a.m. – 8 p.m. PT - Accolade Behavioral Health
(866) 406-1182, 24/7 - Navitus (pharmacy)
(833) 837-4308, 24/7 - Health Equity (Health Savings Account for UC HSP)
(866) 212-4729, 24/7
- Kaiser Permanente — California
Members: (800) 464-4000, 24/7
Prospective members: (800) 324-9208, M-F, 7 a.m. – 6 p.m. PT - Optum Behavioral Health (Access Code: 11280)
(888) 440-8225, 24/7
Kaiser Permanente — California
(800) 443-0815, 7 days/week, 8 a.m. – 8 p.m. PT
- Health Net (medical and pharmacy)
(800) 539-4072, M-F, 8 a.m. – 8 p.m. PT - Health Net Behavioral Health (behavioral health)
(800) 663-9355, M-F, 8 a.m. – 8 p.m. PT
- Anthem Blue Cross (medical)
(844) 437-0486, M-F, 5 a.m. – 8 p.m. PT - Anthem Behavioral Health
(844) 437-0486, M-F, 5 a.m. – 8 p.m. PT - Navitus Medicare Rx (pharmacy)
(UC High Option and UC Medicare PPO)
(833) 837-4309, 24/7
- UnitedHealthcare (medical)
(866) 887-9533, M-F, 8 a.m. – 8 p.m. PT - UnitedHealthcare Behavioral Health
(800) 453-8440, 24/7
Other health, welfare, home and family
Accident, critical illness and hospital indemnity
UC Plus website
(855) 483-1438
M-F, 8 a.m. – 6 p.m. PT
AD&D and life
Prudential website
Group No.: G-097000
Claims: (800) 524-0542
Retiree member records: (800) 778-3827
M-F, 5 a.m. – 5 p.m. PT
(866) 700-3113
UC Systemwide Procurement shared the notice below on Friday, Aug. 1, 2025:
Due to major shifts in California’s insurance market, the University of California (UC) has ended its contract with Farmers Insurance. As a result, new plans through the Farmers Home and Auto Insurance® program are no longer available to UC staff or retirees. Existing policies will be honored through their expiration date. This applies to all 10 UC campuses, six health centers, UC Agriculture and Natural Resources, UC College of the Law, and Berkeley Lab.
WEX Health
(844) 561-1338
Delta Dental PPO
Delta Dental PPO website
(800) 777-5854
M-F, 8 a.m. – 8 p.m. PT
DeltaCare USA
DeltaCare website
(800) 422-4234
M-F, 5 a.m. – 6 p.m. PT
- Lincoln Financial website
Group No.: 037972
(800) 838-4461
M-Th, 5 a.m. – 5 p.m. PT; Friday, 5 a.m. – 3 p.m. PT
- WEX Health website
(844) 561-1338
- Bright Horizons website
(888) SIT-CITY (or 748-2489), Option 1
M-F, 5 a.m. – 5 p.m. PST
TTY: 888-494-1014
support@sittercity.com
- ARAG website
Client ID: 11700
(800) 828-1395
M-F, 5 a.m. – 5 p.m. PT
- Nationwide website
(877) 738-7874
- VSP employee website
VSP retiree website - Group No.: 00101923
(866) 240-8344
Monday – Saturday, 6 a.m. – 5 p.m. PST
Retirement
My UC retirement website
(866) 682-7787
M–F, 5 a.m.–9 p.m. PT