| Job Title | Health Professions Education Specialist 2 CX |
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| Job Code | 4484 |
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| Bargaining Unit | CX |
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| FLSA | Non-Exempt |
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| Generic Scope | Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. |
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| Custom Scope | Applies acquired skills, process, and policy knowledge to support professional health education program learners. Coordinates program operations, which include teaching and learning activities, program curriculum, learner scheduling, maintaining databases, tracking learner compliance, and program accreditation. This title is bargaining unit only. There should never be an uncovered position. |
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| Key Responsibilities | Coordinates implementation of professional health educational activities, which may include program competencies, curriculum, and exams. Maintains program files and data, which may include individual learner files as well as program accreditation documentation in accordance with relevant regulatory and University policies. Ensures administrative, financial and other program operations are compliant with accreditation standards, University policy, and other regulatory requirements. Prepares reports and follows up as necessary. Serves as point person for learners, which may include prospective health professions education program candidates; current health professions education learners; and all other stakeholders. Answers questions and disseminates program information. Assists health professions education learners with all program-related issues and questions. Assists with logistics and coordination for program social events and / or educational activities, which may include recruitment; orientation; graduation; conferences; and simulation and / or other assessment activities. At the direction of program faculty and leadership, creates learner assessment documentation, including assessment tools and assessment strategies / timelines. Generates regular reports of individual and aggregate learner progress and assessment. At the direction of program faculty and leadership, creates program and curricular evaluation documentation, including evaluation tools and strategies / timelines. Generates regular evaluation reports. Assists in projecting costs, monitoring budgets, and financial tracking for health professions education programs and related activities. May process and tracks learner reimbursements. Assists program management with financial tasks related to the program. Fosters an environment of collaboration between various health professions education specialties and programs. Participates in program and / or departmental work groups, teams, task forces and committees to support ongoing health professions education program functions. Maintains program communication resources, which may include maintaining the program website to ensure updated information and program requirements; generating informational brochures; creating and updating program or course syllabi; assisting with journal submissions; manage program marketing and collateral production; and maintaining email and address lists. Assists program management with operational components specific to the employment of learners which may include human resources onboarding; appointment paperwork; credentialing; managing training grants; payroll management (FTE tracking); benefits and leave advising; and Medicare reimbursement reporting. Responds to inquiries from learners and faculty regarding educational technology and systems. Trouble shoots and triages issues. Assists in monitoring and reviewing the user experience. Assists with a variety of projects to provide solutions to improve educational or administrative operations. May work with others to achieve project objectives. |
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| Education | Bachelor’s degree in related area and / or equivalent experience / training |
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| Knowledge, Skills and Abilities | Basic knowledge of relevant policies and regulatory requirements. Basic knowledge of health professions education industry. Basic knowledge of administrative analysis and operations research. Acquiring skills in developing and implementing processes and systems. Familiarity with the administrative and operational implications in a program. Communication skills; includes verbal, written and active listening. Service oriented and responsive to questions and requests. Ability to interact in a professional, resourceful, and courteous manner. Demonstrated interpersonal skills. Demonstrated ability to develop working relationships within department and with learners. Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to work with extremely complex faculty calendars / schedules requires extremely well organized and detail oriented precision. Knowledge of educational technology and systems. Ability to troubleshoot and triages related technology issues. Investigative, data analysis, and reporting skills. Ability to generate computer reports, checking for errors, correcting and submitting accurate reports. Skills include entering, maintaining, extracting, and analyzing data in electronic systems. |
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| Environment | Office settings and various external venues |
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| Career Path | Health Professions Education Specialist 3 |
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