Trainer 1-5 RX

Job Summary

Involves designing, delivering, and supporting a wide range of training programs for staff and faculty, including professional, supervisory, management, technical, and non-technical training development. Works with business units to assess training needs, develop tailored training solutions, and implement effective learning approaches and delivery methods to enhance organizational capabilities.

Job Title	Trainer 1 RX	Trainer 2 RX	Trainer 3 RX	Trainer 4 RX	Trainer 5 RX
Job Code	5409	5410	5411	5412	6419
Bargaining Unit	RX	RX	RX	RX	RX
FLSA	Non-Exempt	Non-Exempt	Exempt	Exempt	Exempt
Generic Scope	Entry-level professional with limited prior experience; learns to use professional concepts to resolve problems of limited scope and complexity; works on assignments that are initially routine in nature, requiring limited judgment and decision making. Employees at this level are expected to acquire the skills and knowledge to perform more advanced work following an agreed upon time in position, through defined training and development planning.	Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.	Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.	Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.	Recognized organization-wide expert. Has significant impact and influence on organizational policy and program development. Regularly leads projects of critical importance to the organization; these projects carry substantial consequences of success or failure. Directs programs with organization-wide impact (or may have impact beyond the University) that include formulating strategies and administering policies, processes, and resources. Significant barriers to entry exist at this level.
Custom Scope	Uses professional training concepts. Applies organization’s policies, procedures and programs to address training needs and programs that are limited in scope. Follows standard practices and procedures in analyzing training needs and determining effectiveness of current programs and methodologies. Contact with others is primarily internal. Receives detailed instructions on all training assignments. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “RX” ending.	Works on training programs and needs assessments that are of moderate scope and complexity. Uses professional training concepts in the completion of assignments. Applies organization policies, procedures and programs to address training needs among various functions and departments. Exercises judgment within defined procedures and practices to determine appropriate actions. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “RX” ending.	Uses skills as a seasoned, experienced training and development professional to resolve a wide range of training issues and needs assessments. Develops new training programs, and works on complex training courses of diverse scope. Demonstrates good judgment in selecting methods and techniques for delivering training and development programs. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “RX” ending.	Uses advanced technical expertise, professional training and development concepts and organization objectives to resolve complex training issues and needs assessment initiatives. Works on highly complex performance and / or training issues, where analysis of situations requires an in-depth evaluation and understanding of organization strategies and business objectives. Exercises judgment in selecting methods and techniques for performance improvement. Serves as “lead” trainer and subject matter expert. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “RX” ending.	Independently uses and applies wide-ranging experience and proficiency in training and development concepts on projects that typically have systemwide impact. Uses training and development concepts to resolve the most complex issues with systemwide impact. Works on most complex issues of strategic engagements with great political sensitivity, where analysis of circumstances and information requires an in-depth evaluation of factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to system plans and objectives. Is considered a subject matter expert and often recognized as an expert externally in the industry. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “RX” ending.
Key Resp 01	Under direct supervision, assists in the administration and organization of training programs.	Applies professional training concepts.	Applies professional training and development skills to resolve and address a wide range of training issues and needs assessments.	Applies advanced professional training and development skills to resolve highly complex training issues and needs assessment initiatives.	Regularly guides senior leaders on training and development initiatives to support teaching and learning outcomes with systemwide impact.
Key Resp 02	Applies established organization policies, procedures and programs to address training needs that are limited in scope.	Works in a collaborative to administer, organize and conduct employee training programs and may assist in the development of new programs.	Develops new training programs and courses in response to organization’s training needs.	Designs and conducts more complex training programs to address issues of diverse scope that are aligned with organization strategies.	As recognized expert, may consult with leaders to provide strategic guidance on methods for delivery of course content and effective use of technology.
Key Resp 03	Delivers existing and / or basic training courses.	Monitors training results and maintains records of training attendance to determine program effectiveness.	Conducts training needs analysis, evaluates training effectiveness and develops recommendations.	Initiates and designs complex training studies and needs analysis to ensure training effectiveness.	May lead team to conduct highly complex training studies and needs analyses to ensure training effectiveness.
Key Resp 04	Analyzes needs assessments that are limited in scope.	Exercises judgment within defined procedures and practices to determine appropriate actions.	Demonstrates good judgment in selecting methods and techniques for delivering training and development programs.	Uses considerable discretion to determine methods and procedures for new training programs and initiatives.	Uses expertise and deep understanding of best practices to determine methods and procedures for new training assignments and initiatives.
Key Resp 05	Applies basic organizational and problem-solving skills to training assignments.	Applies detailed instructions to work on training assignments, projects, and new  initiatives.	Applies workplace learning and performance strategies for training solutions.	Establishes evaluation criteria for measuring desired results and impact of training.	Develops and implements evaluation criteria for measuring desired results and impact, requiring in-depth understanding of issues and relevant factors for success.
Key Resp 06	Employs standard practices and procedures to help determine program effectiveness.	Gathers and analyzes training resource data and develops training program recommendations.	Collaborates with colleagues and senior managers to resolve performance and training challenges.	Collaborates with colleagues, external partners, and senior managers to resolve complex performance and training challenges.	Provides strategic direction and guidance to internal colleagues, key external partners, and senior managers to resolve highly complex performance and training issues.
Key Resp 07	Receives and follows detailed instructions on all training assignments.	Applies organization policies, procedures and programs in addressing training needs among various functions.	Conducts analysis to develop comprehensive training solutions.	Conducts in-depth and varied analysis of issues or concepts to develop training recommendations.	Conducts thorough analysis and applies a deep understanding of organizational strategies and business objectives to develop comprehensive, effective solutions.
Key Resp 08			May provide guidance to staff members, other organizational units and / or project team participants on learning approaches and training issues.	May provide guidance to staff members, other organizational units and/or project team members on learning approaches and training issues.	Leads and mentors staff members, other organizational units and project team members.
Key Resp 09			Exercises good judgment in selecting methods and techniques for effective training solutions.	Utilizes technical expertise in selecting methods and techniques for effective training solutions.	Determines how training and other workplace learning and performance strategies can best be leveraged to achieve successful organizational outcomes.
Key Resp 10			May assume responsibility for specific training programs and initiatives.	May assume responsibility for specific training programs, initiatives and budget.	Assumes ongoing responsibility for specific training programs, initiatives and budget.
Key Resp 11			Provides support to improve teaching and learning outcomes.	May serve as project team lead or lead an enterprise program or project.	Provides direction and guidance to other trainers and may serve as training team leader.
Key Resp 12					Represents organization to external training community on matters of significance.
Education	Bachelor’s degree in related area and/or equivalent experience/training	Bachelor’s degree in related area and/or equivalent experience/training	Bachelor’s degree in related area and/or equivalent experience/training	Bachelor’s degree in related area and/or equivalent experience/training	Bachelor’s degree in related area and/or equivalent experience/training
Special Condition	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.
KSA 01	Basic knowledge of other areas of human resources.	Working knowledge of functional area and understanding of how training may impact other areas.	Thorough knowledge of functional area and understands how work may impact other areas.	Advanced analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.	Expert analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.
KSA 02	Knowledge of organizational policies and procedures and knowledge of functional area.	Good analytical skills to understand how business needs can be addressed through the design and delivery of training programs.	Thorough analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.	Advanced knowledge of functional area and advanced understanding of how work impacts other areas in human resources and the organization.	Expert knowledge of functional area and expert understanding of how work impacts other areas in human resources and the organization.
KSA 03	Knowledge of the basics of delivering training programs and knowledge of other areas of human resources.	Working knowledge of adult learning theories and education methodologies.	Thorough knowledge of adult learning theories and education methodologies.	Advanced knowledge of adult learning theories and educational methodologies.	Expert knowledge of adult learning theories and educational methodologies.
KSA 04	Basic reading, verbal, written and interpersonal communications and presentation skills.	Good verbal, written and interpersonal communication skills and good presentation skills.	Strong analytical, verbal, written and interpersonal communication skills and strong presentation skills.	Advanced verbal, written and interpersonal communication skills and advanced presentation skills.	Expert verbal, written and interpersonal communication skills and advanced presentation skills.
KSA 05	Basic knowledge of software systems in the completion of work assignments (for example, Word, Excel, Access, PowerPoint).	Working knowledge of conducting needs assessment.	Proven skill conducting needs assessment and developing training that meets organizational needs.	Advanced skill conducting needs assessment and developing training that meets organizational needs.	Expert-level skill in conducting needs assessments and developing training that meets organizational needs and strategic objectives.
KSA 06	Basic knowledge of adult learning theories and education methodologies.	Good skills in delivering training programs.	Strong skills in planning, resourcing and monitoring effective delivery of training.	Advanced skills in planning, resourcing and monitoring effective training delivery.	Expert project and program management skills.
KSA 07		Working knowledge of training and development, performance management and workplace learning.	Thorough knowledge of training and development, performance management and workplace learning. Ability to apply knowledge to achieve successful organizational outcomes.	Advanced knowledge of training and development, performance management and workplace learning. Ability to apply knowledge to achieve successful organizational outcomes.	Expert knowledge of training and development, performance and workplace learning. Ability to apply knowledge to achieve successful organizational outcomes.
KSA 08		Working knowledge and skills with relevant business software systems; i.e., Word, Excel, Access, PowerPoint.	Thorough knowledge and skills with relevant business software systems; i.e., Word, Excel, Access, PowerPoint.	Advanced knowledge and skills with relevant business software systems; i.e., Word, Excel, Access, PowerPoint.	Expert knowledge and skills with relevant business software systems; i.e., Word, Excel, Access, PowerPoint.
KSA 09		Working knowledge of delivering training programs and of other areas of human resources.	Thorough knowledge of training and delivery methodologies, organizational diagnosis, organization and business strategies.	Advanced knowledge of training and delivery methodologies, organizational diagnosis, organization and business strategies.	Expert knowledge of training and delivery methodologies, organizational diagnosis, organization and business strategies.
KSA 10		Working knowledge of organizational policies and procedures.	Thorough knowledge of organizational policies and procedures.	Advanced knowledge of organizational policies and procedures.	Expert knowledge of organizational policies and procedures.
KSA 11		General knowledge of current training programs and trends.	Thorough knowledge of current training programs and trends.	Advanced knowledge of current training programs and trends.	Expert knowledge of current training programs and trends.
Environment	Campus, medical center or other university setting and various external venues.	Campus, medical center or other university setting and various external venues.	Campus, medical center or other university setting and various external venues.	Campus, medical center or other university setting and various external venues.	Office, medical center or other university settings and various external venues.