Systems Administrator 1-5 TX

Job Summary

Involves serving as the technical administrator for hardware, operating systems, and network management. Plans and coordinates the installation, configuration, and testing of hardware and software components. Work may involve central or departmental computer systems and networks. Includes web systems administration.

Job Title	Systems Administrator 1 TX	Systems Administrator 2 TX	Systems Administrator 3 TX	Systems Administrator 4 TX	Systems Administrator 5 TX
Job Code	4697	4698	4699	6375	6376
Bargaining Unit	TX	TX	TX	TX	TX
FLSA	Non-Exempt	Non-Exempt	Exempt	Exempt	Exempt
Generic Scope	Entry-level professional with limited prior experience; learns to use professional concepts to resolve problems of limited scope and complexity; works on assignments that are initially routine in nature, requiring limited judgment and decision making. Employees at this level are expected to acquire the skills and knowledge to perform more advanced work following an agreed upon time in position, through defined training and development planning.	Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.	Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.	Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.	Recognized organization-wide expert. Has significant impact and influence on organizational policy and program development. Regularly leads projects of critical importance to the organization; these projects carry substantial consequences of success or failure. Directs programs with organization-wide impact (or may have impact beyond the University) that include formulating strategies and administering policies, processes, and resources. Significant barriers to entry exist at this level.
Custom Scope	Under supervision applies systems administration concepts, department and campus, medical center or Office of the President policies and procedures to resolve routine issues. Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. This title is bargaining unit only. There should never be an uncovered position.	Applies professional concepts and department and campus, medical center or Office of the President policies and procedures to resolve systems problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Performs routine work, with detailed instructions provided for new projects, and / or supports more complex assignments and initiatives determining appropriate action within defined procedures and practices. This title is bargaining unit only. There should never be an uncovered position.	Applies skills as a seasoned, experienced systems infrastructure professional with a full understanding of industry best practices and campus, medical center or Office of the President policies and procedures to resolve a wide range of issues that are moderately complex in scope. Selects methods and techniques to obtain solutions. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “TX” ending.	Applies advanced systems infrastructure concepts and campus, medical center or Office of the President or institutional objectives to resolve highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Selects methods, techniques and evaluation criteria to obtain results. May lead a team of systems infrastructure professionals. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “TX” ending.	Having wide-ranging experience, applies systems infrastructure concepts and campus, medical center or Office of the President objectives to resolve issues, up to and including the most complex, with campuswide, medical center or Office of the President and / or institution-wide impact. Works on issues, up to and including the most complex, with little or no institutional precedent where analysis of situations or data requires an in-depth evaluation of variable factors. Is considered a subject matter expert. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “TX” ending.
Key Resp 01	Implements basic system enhancement such as software, hardware and network configuration, updates or installations for projects or services with limited scope.	Implements system enhancements, such as software, hardware and network configuration, updates and installations for projects or services with moderate scope.	Defines, designs and implements systems, services and technology solutions. Proposes and implements system or device enhancements such as software, hardware and network configuration, updates and installations for projects or services of moderate scope and complexity.	Applies advanced systems infrastructure concepts to define, design and implement complex systems, services and technology solutions. Proposes and implements system or device enhancements such as software, hardware and network configuration, updates and installations for projects or services of broad scope.	Directs, analyzes, designs and implements systems, services and technology solutions, up to and including the most complex. Directs, initiates, proposes and implements system enhancements such as software and hardware configuration, updates and installations for large scale projects or services.
Key Resp 02	Installs, configures and supports operating systems, databases, utilities and web-related tools for a facility or portion of facility of limited size.	Manages systems and services for a facility or portion of facility of small to moderate size. Evaluates, installs, modifies and supports operating systems, databases, utilities and web-related tools. Implements system rollouts. May perform basic networking tasks to interconnect servers or components of clusters for communication.	Manages systems and services for a facility of moderate size and makes recommendations for purchase or upgrade of new computer hardware, software and services. Performs moderately complex analysis to acquire, install, modify and support operating systems, databases, utilities and Internet / intranet-related tools. Plans, designs and implements moderately complex system updates and rollouts. May perform moderately complex networking tasks and interoperability assessments for interconnected servers or components of clusters for communication.	Independently manages systems and services for a large facility, campuswide, medical center or Office of the President and / or institution-wide scope and makes recommendations for purchases or upgrades. Performs complex and advanced analysis to acquire, install, modify and support operating systems, databases, utilities and web-related tools. Selects methods and techniques to obtain solutions. Interacts with senior management. May perform complex network integration tasks and interoperability assessments for interconnected servers or components of clusters for communication. May lead a team of systems / infrastructure professionals.	Independently manages systems and services for campus, medical center or Office of the President or cross- institutional facilities and makes selections for purchase or upgrade of new computer hardware, software and services and makes purchasing decisions. Performs analysis, up to and including the most complex and advanced, to acquire, install, modify and support operating systems, databases, utilities and web-related tools. Independently conducts systems software and systems support activities up to and including the most complex. Performs analysis techniques, up to and including the most complex and advanced, to plan, design and implement networked systems. Leads a team of systems infrastructure professionals.
Key Resp 03	Modifies and executes routine scripts in support of systems management and log analysis.	Writes and executes moderately complex scripts in support of systems management, log analysis and other system administration duties for multiple systems.	Writes and executes complex scripts and may write software in support of systems management, log analysis and other system administration duties for multiple integrated systems.	Specifies, writes and executes highly complex software and scripts to support systems management, log analysis and other system administration duties for multiple, highly integrated systems.	Specifies, writes and executes software and scripts, up to and including the most complex, that may involve systems or services of enterprise level scope.
Key Resp 04	Employs standard security policies to control access to systems. Following guidelines, configures and monitors system security.	Assists with execution of security controls to prevent unauthorized access to networked resources. Administers security policies to control system access. Configures system security to meet specific needs.	Performs complex security control activities to prevent unauthorized access to networked resources. May assist with maintenance of security systems for network equipment and provide recommendations on network access controls.	Maintains complex security systems. Interprets and adopts campus, medical center or Office of the President, system and regulation-based security policies to control access to networked resources. Provides recommendations and requirements on network access controls.	Executes security controls, up to and including the most complex, to prevent unauthorized access to campus, medical center or Office of the President and institutional networked resources. Specifies and designs network access controls. May recommend and assist management with the implications of implementing campus, medical center or Office of the President, system and regulation-based security policies.
Key Resp 05			Evaluates new technologies including performing cost benefit analyses.	Evaluates new technologies including performing complex cost benefit analyses.	Conducts research, prototypes, and evaluates emerging technologies to drive technical innovation.
Key Resp 06				Delivers technical presentations to associated teams and technical units.	Delivers technical presentations to senior management and institution-wide audiences.
Key Resp 07					Defines technical direction and architecture in specialized areas.
Key Resp 08					Represents department / IT on campuswide, medical center, Office of the President and / or systemwide committees.
Education 1	Bachelor’s degree in related area and / or equivalent experience / training	Bachelor’s degree in related area and / or equivalent experience / training	Bachelor’s degree in related area and / or equivalent experience / training	Bachelor’s degree in related area and / or equivalent experience / training	Bachelor’s degree in related area and / or equivalent experience / training
Special Condition 1	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.
Special Condition 2	Must pass a background check.	Must pass a background check.	Must pass a background check.	Must pass a background check.	Must pass a background check.
KSA 01	Ability to elicit and effectively communicate both technical and non-technical information clearly and concisely. Ability to produce clear and concise technical documentation.	Ability to elicit and effectively communicate both technical and non-technical information in a clear and concise manner. Experience producing clear and concise technical documentation.	Ability to elicit and effectively communicate both technical and non-technical information clearly and concisely. Skilled in producing well-structured, concise technical documentation.	Ability to elicit and effectively communicate both technical and non-technical information clearly and concisely. Highly skilled in producing well-structured, concise technical documentation.	Ability to elicit and effectively communicate both technical and non-technical information clearly and concisely. Adept at producing well-structured, concise technical documentation.
KSA 02	Self-motivated with the ability to work independently and collaboratively within a team. Problem-solving abilities and a quick aptitude for learning.	Self-motivated and works independently and collaboratively within a team. Demonstrated problem-solving skills.	Self-motivated, works independently and collaboratively within a team. Possesses strong problem-solving skills.	Self-motivated and highly collaborative possessing advanced problem-solving skills.	Self-motivated and highly collaborative, possessing highly advanced problem-solving skills.
KSA 03	Basic understanding of system performance monitoring and actions that can be taken to improve or correct performance.	Basic knowledge of how to apply technologies and systems to meet business needs.	Skilled in assessing the functionality of systems and evaluating how systems modifications influence operational processes.	Highly skilled in assessing the functionality of systems and technology. Proficient in evaluating how systems modifications influence operational processes and the achievement of business objectives.	Adept at assessing how systems and technology should operate most efficiently, and understanding how changes to technological systems will impact outcomes, operations, and business objectives.
KSA 04	Basic knowledge of how to apply technologies and systems to meet business needs.	Demonstrated experience writing and editing scripts of moderate complexity for system maintenance and administration.	Skilled in writing and editing complex scripts for system maintenance and administration.	Highly skilled in writing and editing complex scripts for system maintenance and administration.	Expertise in writing and editing complex scripts for system maintenance and administration.
KSA 05	Basic knowledge of computer security best practices and policies.	Understanding of system performance monitoring and actions that can be taken to improve or correct performance.	Understanding of system performance monitoring and actions that can be taken to improve or correct performance.	Thorough understanding of system performance monitoring and actions that can be taken to improve or correct performance.	Expert understanding of system performance monitoring and actions that can be taken to improve or correct performance.
KSA 06		Knowledge of the design, development and application of technology and systems to meet business needs.	Comprehensive knowledge of the design, development and application of technology and systems to meet business needs.	Advanced knowledge of the design, development and application of technology and systems to meet business needs.	Expert knowledge of the design, development and application of technology and systems to meet business needs.
KSA 07		General knowledge of other areas of IT.	Understanding and hands-on experience with systems-related issues, including identifying and implementing actions to enhance performance.	Deep understanding and hands-on experience with systems-related issues, including identifying and implementing actions to enhance performance.	Expert level understanding and hands-on experience with systems-related issues, including identifying and implementing actions to enhance performance.
KSA 08		Demonstrated understanding of how system management actions affect users and dependent / related functions.	Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent / related functions. Demonstrated skill adapting equipment and technology to serve user needs.	Demonstrated advanced understanding of how system management actions affect other systems, system users and dependent / related functions. Skilled at adapting equipment and technology to serve user needs.	Demonstrated expert understanding of how system management actions affect other systems, system users and dependent / related functions. Skilled at adapting equipment and technology to serve user needs.
KSA 09		Demonstrated knowledge of computer security best practices and policies.	Comprehensive knowledge of computer security best practices and policies including demonstrated experience securing server-based software.	Advanced knowledge of computer security best practices and policies. Skilled in securing complex server-based software.	Expert knowledge of computer security best practices and policies. Ability to contribute to campuswide, medical center or Office of the President and / or institution-wide policy efforts.
KSA 10		Effective communications skills.	Ability to communicate effectively with management.	Demonstrated advanced knowledge, skills and abilities associated with system problem identification and resolution. Experience with design, configuration, operation, repair, and tuning of technology systems.	Demonstrated expert knowledge, skills and abilities associated with system problem identification and resolution. Experience with design, configuration, operation, repair, and tuning of technology systems.
KSA 11				Skilled at analyzing complex systems problems to develop effective solutions.	Adept at analyzing highly complex system problems and developing effective solutions.
KSA 12				Ability to lead and manage IT teams.	Proven ability to lead and manage multidisciplinary IT teams across diverse technological domains.
KSA 13				Ability to communicate effectively with senior management.	Proven ability to consistently engage, communicate effectively, and guide senior management.
Environment	Campus, medical center or other university setting and various external venues.	Campus, medical center or other university setting and various external venues.	Campus, medical center or other university setting and various external venues.	Campus, medical center or other university setting and various external venues.	Campus, medical center or other university setting and various external venues.