| Job Title | Systems Administrator 1 TX | Systems Administrator 2 TX | Systems Administrator 3 TX |
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| Job Code | 4469 | 4470 | 4471 |
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| Bargaining Unit | TX | TX | TX |
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| FLSA | Non-Exempt | Non-Exempt | Exempt |
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| Generic Scope | Entry-level professional with limited prior experience; learns to use professional concepts to resolve problems of limited scope and complexity; works on assignments that are initially routine in nature, requiring limited judgment and decision making. Employees at this level are expected to acquire the skills and knowledge to perform more advanced work following an agreed upon time in position, through defined training and development planning. | Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. | Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions. |
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| Custom Scope | Under supervision applies systems administration concepts, department and campus, medical center or Office of the President policies and procedures to resolve routine issues. Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. This title is bargaining unit only. There should never be an uncovered position. | Applies professional concepts and department and campus, medical center or Office of the President policies and procedures to resolve systems problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Performs routine work, with detailed instructions provided on new project and / or more complex assignments and initiatives. Within defined procedures and practices, determines appropriate action. This title is bargaining unit only. There should never be an uncovered position. | Applies skills as a seasoned, experienced systems infrastructure professional with a full understanding of industry best practices and campus, medical center or Office of the President policies and procedures to resolve a wide range of issues that are moderately complex in scope. Selects methods and techniques to obtain solutions. Evaluates new technologies including performing simple to moderate cost / benefit analyses. Normally, you would use the bargaining unit job code for work covered by the title. If this is a position that is not covered by the Higher Education Employer-Employee Relations Act (HEERA), because they are: 1) Confidential – meaning employee’s duties normally require access to confidential information which contributes significantly to the development of management’s positions in bargaining or grievances; or 2) the employee is employed outside of California at a location with 100 or fewer employees or 3) Supervisory – supervises employee as regular part of the job duties, then you would be the generic title without the TX ending. |
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| Key Responsibilities | Implements basic system enhancement such as software, hardware and network configuration, updates or installations for projects or services with limited scope. Installs,configures and supports operating systems, databases, utilities and web-related tools for a facility or portion of facility of limited size. Modifies and executes routine scripts in support of systems management and log analysis. Employs standard security policies to control access to systems. Following guidelines, configures and monitors system security. | Implements system enhancements, such as software, hardware and network configuration, updates and installationsfor projects or services with moderate scope. Manages systems and services for a facility or portion of facility of small to moderate size. Evaluates, installs, modifies and supports operating systems, databases, utilities and web-related tools. Implements system rollouts. May perform basic networking tasks to interconnect servers or components of clusters for communication. Writes and executes moderately complex scripts in support of systems management, log analysis and other system administration duties for multiple systems. Assists with execution of security controls to prevent unauthorized access to networked resources. Administers security policies to control system access. Configures system security to meet specific needs. | Defines, designs and implements systems, services and technology solutions. Proposes and implements system or device enhancements such as software, hardware and network configuration, updates and installations for projects or services of moderately complex scope. Manages systems and services for a facility of moderate size and makes recommendations for purchase or upgrade of new computer hardware, software and services. Performs moderately complex analysis to acquire, install, modify and support operating systems, databases, utilities and Internet / intranet-related tools. Plans, designs and implements moderately complex system updates and rollouts. May perform moderately complex networking tasks and interoperability assessments for interconnected servers or components of clusters for communication. Writes and executes complex scripts and may write software in support of systems management, log analysis and other system administration duties for multiple integrated systems. Performs complex security control activities to prevent unauthorized access to networked resources. May assist with maintenance of security systems for network equipment and provide recommendations on network access controls. |
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| Education | Bachelor’s degree in related area and / or equivalent experience / training | Bachelor’s degree in related area and / or equivalent experience / training | Bachelor’s degree in related area and / or equivalent experience / training |
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| Spec Conditions | Must pass a background check. | Must pass a background check. | Must pass a background check. |
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| Knowledge, Skills and Abilities | Ability to elicit and communicate technical and non-technical information in a clear and concise manner. Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines. Basic understanding of system performance monitoring and actions that can be taken to improve or correct performance. Basic knowledge of how to apply technologies and systems to meet business needs. Basic knowledge of computer security best practices and policies. Ability to write technical documentation in a clear and concise manner. | Ability to elicit and communicate technical and non-technical information in a clear and concise manner. Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines. Basic knowledge of how to apply technologies and systems to meet business needs. Ability to write technical documentation in a clear and concise manner. Understanding of system performance monitoring and actions that can be taken to improve or correct performance. Knowledge of the design, development and application of technology and systems to meet business needs. General knowledge of other areas of IT. Demonstrated understanding of how system management actions affect users and dependent / related functions. Demonstrated experience writing and editing scripts of moderate complexity used to perform system maintenance and administration. Demonstrated knowledge of computer security best practices and policies. | Ability to elicit and communicate technical and non-technical information in a clear and concise manner. Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines. Basic knowledge of how to apply technologies and systems to meet business needs. Ability to write technical documentation in a clear and concise manner. Understanding of system performance monitoring and actions that can be taken to improve or correct performance. Knowledge of the design, development and application of technology and systems to meet business needs. General knowledge of other areas of IT. Thorough understanding of and experience with systems-related issues and actions that can be taken to improve or correct performance. Demonstrated skills associated with adapting equipment and technology to serve user needs. Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent / related functions. Demonstrated experience writing and editing complex scripts used to perform system maintenance and administration. Advanced knowledge of computer security best practices and policies including demonstrated experience securing server-based software. |
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| Environment | Campus, medical center or other university setting and various external venues. | Campus, medical center or other university setting and various external venues. | Campus, medical center or other university setting and various external venues. |
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| Career Path | Systems Administrator 2 TX | Systems Administrator 3 TX | Systems Administrator 4 Systems Administration Supv 1 |
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