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Administrative Officer 2 CX

Job Level


Job Title

Administrative Officer 2 CX

Job Code


Tracking Code


Per. Program




Generic Scope

Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

Custom Scope

Uses professional concepts to apply organization policies and procedures to oversee a variety of ongoing administrative operational issues. Administers defined operational program. Analyzes and resolves operational problems of moderate scope.

Key Resp 01

Administers a defined operational program or activities which may include some of the following functions: finance, facilities, payroll, space planning, student services, human resources, communications, informational technology or safety.

Key Resp 02

Gathers and analyzes financial and other resource data; prepares reports or analyses of operational activities, evaluates current and proposed services, etc.

Key Resp 03

Functions as a resource on issues such as researching complex financial discrepancies, escalated customer service problems and vendor concerns.

Key Resp 04

Develops and maintains budgets.

Key Resp 05

Participates in the development and revision of standard operating procedures and guidelines.

Key Resp 06

Provides guidance to supervisors and managers in developing job descriptions, facilitating benefits communications, and providing guidance on compensation programs, personnel policies, and procedures.

Key Resp 07

Conducts trend analyses and helps develop resulting recommendations.

Key Resp 08

Assesses and recommends changes to maintain compliance with federal and state requirements and internal policies.

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Key Resp 15


Education 1

Bachelor’s degree in related area and / or equivalent experience / training.

Education 2


Education 3


Education 4


License 1


License 2