Student Life & Development Spec 1 – 4 SV

Job Summary

Involves planning, developing, implementing and advising on programs, services, activities and processes for students in their non-academic life at the university, including residential life, public service, student conduct and judicial affairs, identity-based matters, sexual violence, leadership development, student government, student businesses, student organizations, and other student resource center areas.

Job Title	Student Life & Development Spec 1 SV	Student Life & Development Spec 2 SV	Student Life & Development Spec 3 SV	Student Life & Development Spec 4 SV
Job Code	5150	5151	5152	5153
Bargaining Unit	SV	SV	SV	SV
FLSA	Non-Exempt	Non-Exempt	Exempt	Exempt
Generic Scope	Entry-level professional with limited prior experience; learns to use professional concepts to resolve problems of limited scope and complexity; works on assignments that are initially routine in nature, requiring limited judgment and decision making. Employees at this level are expected to acquire the skills and knowledge to perform more advanced work following an agreed upon time in position, through defined training and development planning.	Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.	Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.	Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.
Custom Scope	Under close supervision of higher-level student life professionals, uses student life professional concepts and practices to assist with organizing a variety of student services and co-curricular programs, such as student clubs, businesses and organizations, and residence hall activities, new and transfer student orientation and transitional programs, and conducting workshops. Provides basic support and advice to students. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “SV” ending.	Using professional student services theories and concepts, performs a limited range of duties and responsibilities within a Student Life program. Works independently to provide information and interpretation of clearly defined policies, procedures and regulations. Receives direction regarding more complex issues and / or program(s). Identifies individual student needs for programs and services and advises on appropriate programs and resources. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “SV” ending.	Using knowledge and skills as a seasoned, experienced Student Services professional, performs the full range of duties and responsibilities within a Student Life specialization. Assesses situations and determines appropriate action or referral. Works independently under general supervision to provide information and interpretation of complex policies, procedures and regulations. Identifies and responds to student needs for programs, services, and crisis intervention. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “SV” ending.	Utilizing advanced, specialized expertise provides direction and guidance to lower-level Student Services professionals in specialized student life and development programs, and resolves the most complex cases / situations; and / or has programmatic responsibility for a discreet complex Student Life & Development function or content area. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “SV” ending.
Key Resp 01	Assists higher level specialists with counseling and advising activities.	Under the guidance of higher-level specialists resolves non-complex individual cases regarding student affairs or student life.	Independently resolves moderate complex individual cases regarding student affairs or student life.	Independently resolves the most complex individual cases regarding student affairs or student life issues.
Key Resp 02	Learns to maintain relationships with internal and external organization stakeholders important to program success.	Maintains relationships with internal and external organization stakeholders important to program success.	Develops and maintains relationships with internal and external organization stakeholders critical to program success.	Develops and maintains complex or sensitive relationships with external organizations critical to program success. Represents the organizations to UC, the local community, and other relevant audiences.
Key Resp 03	Conducts basic evaluations of workshops and classes and summarizes data results.	May provide recommendations and suggestions for changes and / or development of new activities and services.	Provides recommendations, reports, and metrics on feasibility of new and current programs.	May provide strategic vision and oversight on development of program design and applicability. Measures, assesses, and evaluates programs and staff.
Key Resp 04	Provides basic transactional advising and guidance to student leaders participating in student government, co-curricular programs and / or organizations on non-sensitive issues.	Provides routine advising and guidance to student leaders participating in student government, co-curricular programs and / or organizations on non-sensitive issues. Facilitates student development in leadership, communication, project coordination and goal development.	Provides ongoing transformational advising and development to student leaders participating in student government, co-curricular programs and / or organizations on a wide range of issues. Advises student leaders on complex and sensitive issues. Guides students with formulating projects.	Manages a program of providing counseling, guidance and development to student leaders or student government. Oversee(s) a program(s) and service(s) of diverse complexity and scope.
Key Resp 05	Assists seminar instructors and trainers.	Provides basic support services for a student program(s) and / or provides basic academic support services for a residential complex, which may include: tutoring programs, computer facilities, learning skills programs, and faculty involvement programs.	Independently provides the full range of support services for a student program(s) and / or provides the full range of academic support services for a residential complex.	Administers comprehensive student program(s) and / or administers comprehensive programs in the residence halls.
Key Resp 06	Develops relationships with students and provides support.	Works with outside agencies to refer students to work in public service roles; identifies resources for student volunteer opportunities.	Administers a limited public service program, providing such services as working with outside agencies to refer students and develop programs to work in public service roles; identifying resources for student volunteer opportunities; matching student volunteers with outside public service agencies. Provides education, training and reflection opportunities to students engaged in public service.	Administers an extensive public service program identifying suitable public service agencies; working with outside agencies to develop large-scale programs to work in public service roles; creating visibility for the public service center of the organization. Provides education, training and reflection opportunities to students engaged in public service.
Key Resp 07	Refers students in crisis to more advanced student life and development professionals, or other student service departments using established protocols and guidelines.	Participates in the adjudication process for student conduct cases of limited complexity. Seeks advice from higher level specialist on more complicated cases. Interviews witnesses and writes up findings regarding alleged conduct violations. Makes recommendations for sanctions based on case precedence.	Participates in the adjudication process for student conduct cases of moderate complexity. Interviews witnesses and writes up findings regarding alleged conduct violations. Provides guidance to lower-level staff. Consults with higher level professionals as needed. Makes recommendations for sanctions.	Directs the adjudication process for student conduct cases OR manages individual cases of the highest complexity and sensitivity. Interviews witnesses and writes up findings regarding alleged conduct violations. Makes recommendations for sanctions. Serves as expert resource for lower-level staff.
Key Resp 08		Serves as an advisor to a small student service operation (e.g., Bike Shop) which may include training students and staff, preparing budgets, and performing fiscal analysis.	Manages a large student services business or multiple services. Recommends new business opportunities. Participates in long range planning and development and new initiatives.	Oversees multiple business services and may supervise business coordinators. Defines criteria for service and assesses risk / benefit, balances financial and cost considerations against the degree of students served. Provides guidance for new services and advises students on development of business plans. Responsible for long range planning and development and new initiatives.
Key Resp 09			May supervise clerical and / or student staff.	May supervise clerical and / or student staff.
Education	Bachelor’s degree in related area and / or equivalent experience / training.	Bachelor’s degree in related area and / or equivalent experience / training.	Bachelor’s degree in related area and / or equivalent experience / training.	Bachelor’s degree in related area and / or equivalent experience / training.
Special Condition	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.
KSA 01	Basic knowledge of advising and counseling techniques.	Basic knowledge of advising and counseling techniques.	Thorough knowledge of advising and counseling techniques.	Advanced knowledge of advising and counseling techniques.
KSA 02	Basic knowledge of common University-specific computer application programs.	Knowledge of common University-specific computer application programs.	Strong knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.	Advanced knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
KSA 03	Service orientation and effective interpersonal skills.	Knowledge of relevant University processes, procedures, rules and regulations.	Thorough knowledge of Student Affairs / Student Life specialization.	Advanced knowledge of Student Affairs / Student Life specialization.
KSA 04	Demonstrated active listening, critical thinking, and facilitation skills.	Effective active listening, critical thinking and interpersonal skills to foster collaborative relationships.	Proficiency in decision-making, problem-solving, identifying key measures of system performance, and implementing targeted actions to enhance overall effectiveness.	Demonstrated strategic judgment, decision-making and problem-solving skills. Ability to identify key performance metrics and implement targeted interventions to optimize system effectiveness.
KSA 05	Verbal communication, written communication and organization skills	Effective verbal communication, written communication and organization skills.	Strong project management, problem identification and reasoning skills.	Advanced project management, problem identification and reasoning skills.
KSA 06	Knowledge and understanding of the diverse needs of a student population.	Effective problem identification and reasoning ability.	Ability to generate innovative and original ideas for effective problem-solving.	Advanced ability to generate innovative and original ideas for effective problem-solving.
Environment	Campus or other university setting and various external venues.	Campus or other university setting and various external venues.	Campus or other university setting and various external venues.	Campus or other university setting and various external venues.