Student Academic Specialist 1 – 4 SV

Job Summary

Using specialized knowledge of learning theory, counsels students and develops and implements programs for students to enhance their academic success.

Job Title	Student Academic Specialist 1 SV	Student Academic Specialist 2 SV	Student Academic Specialist 3 SV	Student Academic Specialist 4 SV
Job Code	5143	5144	5145	5146
Bargaining Unit	SV	SV	SV	SV
FLSA	Non-Exempt	Non-Exempt	Exempt	Exempt
Generic Scope	Entry-level professional with limited prior experience; learns to use professional concepts to resolve problems of limited scope and complexity; works on assignments that are initially routine in nature, requiring limited judgment and decision making. Employees at this level are expected to acquire the skills and knowledge to perform more advanced work following an agreed upon time in position, through defined training and development planning.	Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.	Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.	Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.
Custom Scope	Under close supervision of higher-level Student Academic Specialists, uses professional concepts and practices to support, develop and counsel students on specific learning skills and styles. This title is bargaining unit only. There should never be an uncovered position.	Provides a limited range of professional knowledge and strategies related to learning skills for students. Works independently on standard program presentation. May receive guidance from higher level Student Academic Specialists in adapting counseling to specific learning styles and linguistic issues. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “SV” ending.	Using skills as a seasoned, experienced professional, applies the full range of knowledge and strategies related to learning skills for students. Works independently, receiving guidance in unusual or particularly complicated situations. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “SV” ending.	Using advanced knowledge and strategies related to learning skills for students, and applying specialized expertise, has responsibility for providing a specific broad academic discipline (for example, science, math, social sciences), or major student category. Provides training for pedagogic skills to lecturers and new professors. Works independently, receiving guidance in unusual or particularly complicated situations. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “SV” ending.
Key Resp 01	Learns to understand and deliver professional academic programs to students that enhance academic success through a course-based format of service for a limited range of learning issues for a narrow field of study in an academic discipline.	Delivers professional academic programs to students that enhance academic success through a course-based format of service for a limited range of learning issues for a narrow field of study in an academic discipline (e.g., first-year course writing; a specific course like introductory biology in the sciences; pre-college calculus in math / science). Helps students in critical transition stages, including high school or community college to first year research university undergraduate course work; lower division to upper division; first semester issues; upper division course work to advanced research / capstone-level project; undergraduate to graduate-level academic preparation.	Delivers academic programs to students that enhance academic success through group, one-on-one, and course-based formats of service for a wide range of learning issues in a discipline for a broad scope of academic courses (e.g., lower-division writing across the curriculum; a cluster of biological science courses; lower division pre-professional trajectories in math / statistics).	Utilizing specialized expertise, applies program responsibility for a broad academic discipline or student category to develop and present programs to students to enhance their learning capabilities in groups, or 1 on 1, for a wide range of issues, including: discipline; writing; course-based (not necessarily remedial); study strategies; deconstructing a syllabus.
Key Resp 02	Learns to assess appropriate needs of students; may refer students to specific student programs such as the disabled student program, financial aid, college / departmental advisors.	Assesses appropriate needs of students; may refer students to specific student programs such as the disabled student program, financial aid, college / departmental advisors.	Adapts counseling to specific learning styles and linguistic issues.	Designs, develops, implements, and delivers multi-format programs and teacher training for a broad academic discipline to enhance the learning and teaching process for students.
Key Resp 03	Learns to adapt counseling to specific learning styles and linguistic issues	May adapt counseling to specific learning styles and linguistic issues.	May provide guidance to student tutors.	May provide guidance to Academic Student Advisers on pedagogic issues affecting students in their departments.
Key Resp 04	Learns about different academic support service models to support and enhance student learning, academic success, and intellectual development.	Utilizes academic support service models to support and enhance student learning, academic success, and intellectual development.	Designs a systematic approach for intake testing of under-prepared students.	Trains and provides guidance to graduate students, staff, and student interns who teach, advise, and coach students.
Key Resp 05	Learns to support and mentor undergraduates to enhance disciplinary and professional trajectories.	Mentors undergraduates to enhance disciplinary and professional trajectories.	Selects and administers skill and learning style assessment instruments to identify at risk students as requested by students, academic counselors, tutoring staff, or others.	May work with departments to develop study groups tied to specific department courses or series of courses.
Key Resp 06	Learns to apply and administers intake, assessment, and evaluation tools to a broad range of students of varying learning needs and levels of academic preparedness.	Applies and administers intake, assessment, and evaluation tools to a broad range of students of varying learning needs and levels of academic preparedness.	Applies and implements innovative academic support service models to support and enhance student learning, academic success, and intellectual development.	May apply advanced knowledge of NCAA rules and regulations to determine the nature and extent of student academic support program services applied to student athletes.
Key Resp 07	Monitors and mentors student peer counselors / tutors.	Establishes and maintains partnerships with organization departments and units.	Assesses appropriate needs of students, and refers students to specific student programs.	Provides training for pedagogical skills to faculty, and designs, develops, and implements curricula and training for professional courses.
Key Resp 08			Serves as liaison to specific programs, student service departments, or advising units.	Develops and implements curricula and training for professional courses for teachers and prospective teachers at the graduate and undergraduate level.
Key Resp 09			Collaborates with faculty, advising units, academic departments, and other student service units to assess students’ needs.	Develops evaluative tools and methodologies to assess and evaluate the effectiveness of programs and services.
Key Resp 10			Mentors undergraduates and graduate students to enhance intellectual and professional trajectories.	Establishes and maintains partnerships with organization departments and units on outreach, orientation, academic strategy, and enrichment workshops, community building events, and activities.
Key Resp 11			Provides training for pedagogical skills to undergraduate teachers and implements training for professional courses to teachers and prospective teachers at the undergraduate and graduate levels.
Key Resp 12			Analyzes, synthesizes, and prepares teaching and learning materials / resources for undergraduate tutors, graduate tutors / instructors, and student users.
Education	Bachelor’s degree in related area and / or equivalent experience / training.	Bachelor’s degree in related area and / or equivalent experience / training.	Bachelor’s degree in related area and / or equivalent experience / training.	Bachelor’s degree in related area and / or equivalent experience / training.
Special Condition	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.
KSA 01	Basic knowledge of learning theories and training models.	Knowledge of learning theories and training models.	Experienced knowledge of specific learning theory, learning styles, affective issues, academic issues, and socio-cultural / linguistic issues in applying academic support to students.	Advanced knowledge in theoretical concepts of adult learning. Knowledge on methodologies to enhance student success.
KSA 02	Basic knowledge of how learning skills issues apply to a research institution.	Knowledge of how learning skills issues apply to a research institution.	Knowledge of how learning skills issues apply to a research institution.	Advanced knowledge of a broad academic discipline or learning needs of a broad student category.
KSA 03	Basic knowledge of strategies in critical thinking, reading, writing, note taking, test taking, time management, and goal setting.	Knowledge of strategies in critical thinking, reading, writing, note taking, test taking, time management, and goal setting.	Knowledge of academic curricula.	Advanced knowledge of specific learning styles, linguistic issues. Knowledge of how learning skills issues apply to a research institution.
KSA 04	Basic skills in judgment and decision-making.	Skills in judgment and decision-making.	Knowledge in designing and implementing learning and pedagogical models.	Knowledge of academic curricula.
KSA 05	Basic problem-solving skills.	Problem solving skills.	Knowledge of strategies in critical thinking, reading, writing, note taking, test taking, time management, and goal setting.	Knowledge in designing and implementing learning and pedagogical models.
KSA 06	Develops basic knowledge of specific learning theory, learning styles, affective issues, academic issues, and socio-cultural issues in applying academic support for students.	Develops knowledge of specific learning theory, learning styles, affective issues, academic issues, and socio-cultural issues in applying academic support for students.	May require knowledge of NCAA policies, rules, and regulations.	Knowledge of strategies in critical thinking, reading, writing, note taking, test taking, time management, and goal setting.
KSA 07	Develops basic knowledge of current and theoretical models that influence the application and delivery of academic services (e.g., discipline specific; student-population specific).	Develops knowledge of current and theoretical models that influence the application and delivery of academic services (e.g., discipline specific; student-population specific).	Interpersonal skills.	May require knowledge of NCAA policies, rules, and regulations.
KSA 08	Multicultural competencies; knowledge and experience working and interacting effectively with diverse groups of staff, faculty, and student populations.	Multicultural competencies; knowledge and experience working and interacting effectively with diverse groups of staff, faculty, and student populations.	Skills in judgment and decision-making.	Interpersonal skills.
KSA 09	Oral and written communication skills; interpersonal and presentation skills.	Oral and written communication skills; interpersonal and presentation skills.	Problem solving and organizational skills.	Skills in judgment and decision-making.
KSA 10	Basic ability to communicate information in small and large group settings.	Ability to communicate information in small and large group settings.	Knowledge of current research and theoretical models that influence the application and delivery of academic services (e.g., discipline specific, student-population specific).	Advanced knowledge on research and theoretical models that influence the application and delivery of academic services (e.g., discipline specific, student-population specific).
KSA 11	Proficient computer skills including databases, word processing, spreadsheets, and web-based systems.	Proficient computer skills including databases, word processing, spreadsheets, and web-based systems.	Multicultural competencies, knowledge and experience working and interacting effectively with diverse groups of staff, faculty, and student populations.	Multicultural competencies; knowledge and experience working and interacting effectively with diverse groups of staff, faculty, and student populations.
KSA 12	Basic skill in evaluating tutor performance against program standards.		Knowledge of program development, data gathering, assessment, and evaluation skills.	Supervisory skills to hire, train, and provide coaching and guidance to student workers and student interns.
Environment	Campus, medical center or other university setting and various external venues.	Campus, medical center or other university setting and various external venues.	Campus, medical center or other university setting and various external venues.	Campus, medical center or other university setting and various external venues.