Advocate 3 – 4 SV

Job Summary

Involves providing confidential and privileged advice, assistance and advocacy on behalf of individuals concerning sexual violence, sexual assault, domestic violence, dating violence and stalking. Advocacy includes assistance in coordinating services with local agencies on behalf of the subject in all areas, including Student Services, the local campus police department, coordination of legal advocacy, medical advocacy and other assistance / University services as needed. Participates in educational outreach services to diverse University populations. Major functions include case management, crisis intervention, empowerment-based advocacy, and expertise with regards to all of the legal and administrative options, resources and referrals for survivors/victims of gendered violence.

Job Title	Advocate 3 SV	Advocate 4 SV
Job Code	4979	4980
Bargaining Unit	SV	SV
FLSA	Exempt	Exempt
Generic Scope	Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field. Independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.	Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.
Custom Scope	Assignments at this level typically involve a fairly representative cross section of the situations encountered by an advocate. Fully experienced in working with survivors / victims of sexual violence, assault or stalking in an atmosphere that may require making quick judgment calls. Assists survivors / victims in locating resources to assist them with the specifics of their situation. Publicizes efforts through outreach campaigns targeted to diverse campus audiences. This title is bargaining unit only. There should never be an uncovered position.	Typically works on highly complex issues with survivors / victims of sexual violence, assault, sexual harassment, stalking and domestic violence. Situations generally require decisions on matters that may be unique, complex, without precedent or may require quick thinking. The incumbent will be required to formulate strategies to best serve survivor/ victim interests in immediate and long-term support and resolution of their concerns and needs; may lead other staff in developing effective outreach and survivor support trainings, services, and campaigns. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job, then the position should be listed under the generic title without the “SV” ending.
Key Resp 01	Administer confidential and privileged, comprehensive, empowerment-based and trauma-informed crisis intervention, on-going advocacy, and support services to those that experience sexual harassment and violence, stalking, and intimate partner violence.	Administer and lead confidential and privileged, comprehensive, empowerment-based and trauma-informed crisis intervention, on-going advocacy, and support services to those that experience gendered violence, including sexual harassment and assault, stalking, emotional abuse, and intimate partner violence.
Key Resp 02	Provides immediate crisis intervention, resource information and referrals. Implement best practices and techniques in accordance with California law (civil and criminal) and campus policies in a non-judgmental manner, maintaining confidentiality as defined by applicable professional codes, laws and policies.	Administers immediate crisis intervention, resource information and referrals. Identifies and develops best practices and techniques in a non-judgmental manner, maintaining confidentiality as defined by applicable professional codes, laws and policies.
Key Resp 03	Manage multiple cases and function as liaison between survivors / victims and campus and community resources. Coordinate campus and community resources to support individuals.	Provides, develops, and enhances complainant-centered advocacy. Provide support to those who have experienced complex trauma. Assist survivors in developing and maintaining a safety plan.
Key Resp 04	Serves as advocate on behalf of the survivor / victim’s interests, accessing and navigating in the court system, the District Attorney’s office, medical care, victim’s compensation and other victim rights, and may assist with other services such as providing emergency housing, food, clothing, transportation and assistance, / referrals to local rape crisis and domestic violence centers. Obtains pertinent information from clients and other sources to serve survivor / victim’s interests.	Serves as advocate on behalf of the survivor / victim’s interests. Assessing and navigating in the court system, the District Attorney’s office, medical care, victim’s compensation and other victim rights, and may assist with other services such as providing emergency housing, food, clothing, transportation and assistance / referrals to local rape crisis and domestic violence centers. Obtains pertinent information from clients and other sources to serve survivor / victim’s interests.
Key Resp 05	Advises on trauma-informed response skills. Serves as a general resource and provide consultation to students, staff, and faculty seeking information and services.	Administer advocacy support and referrals for the survivor / victim’s friends and family in order to support efforts towards recovery.
Key Resp 06	Implement culturally relevant services, support, and resources. Infuse social justice and multicultural competence into every aspect of the development and implementation of services.	Develop and implement culturally relevant services, support, and resources. Develop, implement, and enhance healing and trauma recovery services for survivors.
Key Resp 07	Identify and develop strategies to reach diverse communities, particularly underserved populations. Develop, facilitate, and participate in outreach efforts.	Develop and manage new programs, activities, and initiatives in collaboration with department leadership.
Key Resp 08	Implement culturally relevant services, support, and resources. Infuse social justice and multicultural competence into every aspect of the development and implementation of services.	Advises campus officials and law enforcement on effective response strategies to complex incidents and victim / survivor needs. Advises on trauma-informed response skills. Serves as a general resource and provide consultation to students, staff, and faculty seeking information and services.
Key Resp 09	Assist with the development of, and regularly improve, protocols and procedures related to advocacy and survivor support services. May work with key stakeholders, including law enforcement, local survivor support agencies, residential programs, Title IX, counseling services, Student Conduct, HR, Academic Personnel, and others to develop protocols and procedures.	Identify, develop, and regularly improve protocols and procedures related to advocacy and survivor support services. May work with key stakeholders, including law enforcement, local survivor support agencies, residential programs, Title IX, counseling services, Student Conduct, HR, Academic Personnel, and others to develop protocols and procedures.
Key Resp 10	Develops and maintains positive, productive, and effective relationships with local community-based organizations to assist with advocacy and referral efforts.	Identifies gaps in services and create new structures and pathways to address barriers for survivors / victims. Identify and develop strategies to reach underserved communities. Develop, facilitate, and participate in outreach efforts.
Key Resp 11	Assists with the development of workshops and training programs for first responders, service providers, and university officials.	Develops and administer workshops and training programs for first responders, service providers, and university officials. Adapts training to meet the needs of the target audience.
Key Resp 12	Assist in the development of long- and short-range goals for survivor support services, evaluation of annual goals and objectives for the unit; and development of multi-year strategic plan.	Assess need and develop long- and short-range goals for survivor support services. In collaboration with department leadership, develop, implement, and evaluate annual goals and objectives for the unit, and assist in the development of multi-year strategic plan.
Key Resp 13	Develop and maintain relationships with broad and diverse campus groups, including student organizations and student leaders, Title IX, University and local police departments, health services, women and gender programs, Student Conduct, Human Resources, Academic Personnel, and Residential and Student Services Program, Office of the Registrar, Financial Aid, academic deans and advisors, and many others.	Collaborate with campus departments, student organizations, student leaders, and community agencies to support the success of campus activities including education, prevention, outreach, and survivor support efforts.
Key Resp 14	Maintains confidential case files. Collect and maintain baseline statistics. Review data and trends as determined and provide appropriate reports. Uses reporting data to improve advocacy efforts and outreach services.	Manage, implement, and maintains confidential case files and case management system. Collect and maintain baseline statistics and trends can be determined and reported. Assist, and may be responsible for service data for funder / grant reporting. Rigorously reviews data to spot trends and develop new efforts to address new concerns and reach new populations.
Key Resp 15		Develop and maintain relationships with broad and diverse campus groups, including student organizations and student leaders, Title IX, University and local police departments, health services, women and gender programs, Student Conduct, Human Resources, Academic Personnel, and Residential and Student Services Program, Office of the Registrar, Financial Aid, academic deans and advisors, and many others.
Education	Bachelor’s degree in related area and / or equivalent experience / training	Bachelor’s degree in related area and / or equivalent experience / training
Education Requirement 1	A sexual assault and domestic violence counselor who has at least 65 hours of state mandated training and is supervised by a qualified counselor.	Is a qualified psychotherapist under the California evidence code, or has a master’s degree in counseling or has one year of counseling experience with six months rape crisis experience.
Education Requirment 2	Preferred: Is a qualified psychotherapist under the California evidence code, or has a master’s degree in counseling or has one year of counseling experience with six months rape crisis experience.
Certification Requirment 1	California Certification for Sexual Assault Crisis Counselor Training.	California Certification for Sexual Assault Crisis Counselor Training.
Certification Requirment 2	California Certification for Domestic Violence Advocates.	California Certification for Domestic Violence Advocates.
Special Condition 1	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.
Special Condition 2	Must be able to provide services, advocacy and crisis intervention during non-business hours as appropriate.	Must be able to provide services, advocacy and crisis intervention during non-business hours as appropriate.
Special Condition 3	Must maintain confidentiality within the bounds of applicable laws and regulations, including Evidence Code 1035.2 and 1037.2. Accordingly, advocate is not reporters under SVSH Policy, Title IX, or the Jeanne Clery Campus Security Act.	Must maintain confidentiality within the bounds of applicable laws and regulations, including Evidence Code 1035.2 and 1037.2. Accordingly, advocates are not reporters under SVSG Policy, Title IX, or the Jeanne Clery Security Act.
Special Condition 4	Must pass a background fingerprint screening.	Must pass a background fingerprint screening.
Special Condition 5	Demonstrated ability to work with and effectively support individuals who have experienced sexual or domestic violence, sexual harassment, and / or stalking. Strong skills in assessing levels of emotional distress and responding appropriately	Demonstrated ability to work with and effectively support individuals who have experienced sexual or domestic violence, sexual harassment, and staking. Exercises mature professional judgment and the flexible use of a wide range advocacy skills.
KSA 01	Demonstrated experience managing complex and difficult decisions when university policy is ambiguous, there is latitude for usage of judgment, or the client’s reaction to advocacy methods may be less predictable. Ability to recognize complex cases that may require transferring to an advocate with more experience.	Broad knowledge of the dynamics of power, privilege, and oppression, and interpersonal violence at universities and in education and workplace settings.
KSA 02	Experience exercising professional judgment and the flexible use of advocacy skills; able to effectively use professional skills, objectivity and insight in effectively advocacy services.	Advanced experience with and knowledge of crisis intervention, advising, peer counseling, trauma response, and / or advocacy to those harmed by violence.
KSA 03	Demonstrated ability to work with people of various ethnic, cultural and socio-economic backgrounds, sexual orientation and gender identities.	Demonstrated ability to work with people of various ethnic, cultural and socio-economic backgrounds, sexual orientation and gender identities.
KSA 04	Experience in public speaking, training, and facilitating curriculum and services in front of diverse audiences.	Advanced public communication skills. Experience developing and delivering trainings and facilitating curriculum and services in front of diverse audiences. Ability to adapt materials quickly so that the audience can understand the concepts being presented.
KSA 05	Exercises professional judgment and the flexible use of advocacy skills.	Demonstrated experience effectively using independent judgment and making professional decisions and recommendations in situations that require highly individualized planning in effectively advocating for the survivor / victim.
KSA 06	Strong skills in assessing levels of emotional distress and reacting appropriately.	Demonstrated experience advising, supporting, and working with people of from diverse ethnic, cultural and socio-economic backgrounds, sexual orientation, gender identities, and backgrounds in a multicultural college environment.
KSA 07	Interpersonal skills and political acumen to work effectively within and outside of the university system in developing relationships and programs to address programmatic issues and needs. Experience cultivating and sustaining ongoing collaborative relationships with a wide array of constituents (staff, faculty, students, community members, and with campus and community organizations) in order to accomplish goals.	Strong Interpersonal skills and political acumen to work effectively within and outside of the university system in developing relationships and programs to address programmatic issues and needs. Experience cultivating and sustaining ongoing collaborative relationships with a wide array of constituents (staff, faculty, students, community members, and with campus and community organizations) in order to accomplish goals
KSA 08	Organizational and planning skills to achieve progress on multiple, simultaneous projects, to meet deadlines and to maintain a high level of productivity in a dynamic, fast paced environment.	Strong organizational and planning skills to achieve progress on multiple, simultaneous projects, to meet deadlines and to maintain a high level of productivity in a dynamic, fast-paced environment.
KSA 09	Ability to change focus and manage interruptions effectively; answer immediate victim / survivor requests.	Strong ability to change focus and manage interruptions effectively; answer immediate victim / survivor requests.
KSA 10	Communication skills to prepare and deliver presentations and to prepare written reports, correspondence, proposals, program assessments, email and other materials for a variety of audiences ensuring compliance with departmental and university guidelines, practices and principles.	Strong communication skills to prepare and deliver presentations and to prepare written reports, correspondence, proposals, program assessments, email and other materials for a variety of audiences ensuring compliance with departmental and university guidelines, practices and principles.
KSA 11	Knowledge of the U.S. Department of Education’s Office of Civil Rights / Title IX, Violence Against Women Act, Clery Act, CA Victim’s Rights Laws, and The White House Task Force to Protect Students from Sexual Assault, and other relevant legislation and reports.	Knowledge of the U.S. Department of Education’s Office of Civil Rights / Title IX, Violence Against Women Act, Clery Act, CA Victim’s Rights Laws, and The White House Task Force to Protect Students from Sexual Assault, and other relevant legislation and reports.
KSA 12	Strong experience with computer programs used in the university such as Word, Excel, PowerPoint, case tracking systems and other key programs necessary to perform the requirements of the position.	Demonstrated experience managing complex and difficult decisions when policy is ambiguous, there is latitude for usage of judgment, or the client’s reaction to advocacy methods may be less predictable. Ability to respond to complex cases and appropriate engage highest level of response resources and strategies.
KSA 13	Incumbent must report to a qualified counselor as defined by California Evidence Code section 1035.2(a)(1).	Demonstrated experience providing culturally relevant services to communities that have been historically underserved by anti-violence movements.
Environment	Office settings and various external venues.	Office settings and various external venues.