Career Services Specialist 2 -4 SV

Job Summary

Involves planning, developing, and implementing programs, activities, counseling, and advising focused on students’ career development. Works with students, alumni, and / or potential employers.

Job Title	Career Services Specialist 2 SV	Career Services Specialist 3 SV	Career Services Specialist 4 SV
Job Code	4981	4982	4983
Bargaining Unit	SV	SV	SV
FLSA	Non-Exempt	Exempt	Exempt
Generic Scope	Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.	Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.	Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.
Custom Scope	Utilizing a theoretical understanding of career development, advises students and alumni within a limited area of career services, such as individual counseling, career planning, or improving job search competencies. Receives guidance from higher level Career Services Specialists. This title is bargaining unit only. There should never be an uncovered position.	Utilizing a theoretical understanding of career development, advises students / alumni on a full range of career processes, including individual or group advising / coaching, career planning, setting career goals, decision making, and improving job search competencies. Provides a holistic approach to student / alumni career counseling, modifies workshops and presentations as necessary; OR maintains relationships with potential employers, school admissions representatives, and other organizations to establish contacts to meet the career needs of students. Performs independently, but may receive guidance in developing new career advising / coaching services and programs. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “SV” ending.	Applying advanced professional career development concepts, conducts strategic needs assessments of gaps in the career program, and plans and develops program improvements and new career services to help students / alumni in career planning, setting career goals, and improving search competencies. Researches, plans, and develops relationships with potential employers, graduate / professional school admissions representatives, academic departments, and student organizations to meet the career development needs of students and / or alumni. Provides career counseling for populations that require special expertise, such as Ph.D.’s and J.D.’s. Typically, the bargaining unit job code should be used for work covered by this title. However, if the position is not covered by the Higher Education Employer-Employee Relations Act (HEERA) due to one of the following reasons—(1) Confidential status, where duties normally require access to confidential information that significantly influences the development of management’s bargaining or grievance positions; (2) employed outside of California at a location with 100 or fewer employees; or (3) Supervisory status, where duties include supervising employees as a regular part of the job—then the position should be listed under the generic title without the “SV” ending.
Key Resp 01	Applying professional career counseling concepts, counsels undergraduate and graduate students and alumni on career options and opportunities.	Counsels undergraduate and graduate students and alumni on career options and opportunities, including customized services for specific populations.	Researches, designs, and develops workshops and programs to meet the career need of students and alumni.
Key Resp 02	Helps clients identify their interests, values, skills, and personality, and understand how these factors relate to academic / career satisfaction and choice.	Helps clients identify their interests, values, skills, and personalities, and understand how these factors relate to academic / career satisfaction and choices.	Manages program improvement processes.
Key Resp 03	Uses standard quantitative and qualitative assessments to help clients assess career goals.	Uses standard quantitative and qualitative assessments to help clients assess career goals.	Conducts needs assessments, and collaborates with faculty and other members of the University community in course design and development.
Key Resp 04	Provides guidance / assistance in researching educational and occupational opportunities.	Provides guidance to departments / colleges / schools on providing resources to meet students’ career needs.	Oversees career program technical systems, and uses thorough knowledge of career program and information systems to build applications and improve web sites and other supporting technologies.
Key Resp 05	Helps with decision making, goal setting, action planning, and identifying internal / external obstacles to obtaining goals.	Helps with decision making, goal setting, action planning, and identifying internal / external obstacles to obtaining goals.	Presents sensitive and difficult information about the career program, including presentations to the media and the public.
Key Resp 06	Conducts and adapts workshops and programs to meet students’ and staff members’ needs.	Researches, evaluates, and updates written and electronic career and educational resources.	Establishes and cultivates relationships with corporations and other organizations related to career services for students and alumni to promote fundraising and enhance the organization’s relationship with outside organizations.
Key Resp 07	Implements outreach efforts to increase participation and interest in programs and services.	Researches and organizes economic and employment trend data, and designs materials for presentation to students and organization professionals.	Develops and oversees delivery of broad and complex career-focused programs and events that incorporate the needs of organization partners and constituents.
Key Resp 08		Modifies and conducts workshops and presents programs to meet the needs of students and staff.	Provides career counseling in particularly complex areas that require specialized expertise, such as Ph.D. students who are investigating careers inside or outside academia, including other students obtaining terminal professional degrees such as J.D.s, M.D.s, etc.
Key Resp 09		Develops and implements marketing and outreach programs to promote programs and services.	Oversees delivery of broad and highly complex career-focused programs and events that incorporate the needs of organization partners / constituents.
Key Resp 10		Identifies personal crisis situations and refers client to appropriate resources.
Key Resp 11		Maintains and enhances relationships with corporations and other organizations to develop and modify potential employer resources, and promote external relations with the organization relating to career services for students and alumni.
Education	Bachelor’s degree in related area and / or equivalent experience / training	Bachelor’s degree in related area and / or equivalent experience / training	Advanced degree in related area and / or equivalent experience / training
Special Condition	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.	Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.
KSA 01	Basic knowledge of career development theories, adult development theory, counseling processes, career coaching techniques, career decision making, learning styles, and job search techniques.	Strong knowledge of career development theories, adult development theory, counseling process, career coaching techniques, career decision making, learning styles, and job search techniques.	Advanced knowledge of career development theories, adult development theory, counseling processes, career coaching techniques, career decision making, learning styles, and job search techniques.
KSA 02	Basic knowledge of UC programs, career services, recruiting and staffing methods, and employment trends.	Thorough knowledge of needs assessment theory, processes, and practice; workshop and program design.	Advanced knowledge of needs assessment theory, processes, and practice; workshop and program design.
KSA 03	Ability to use computer systems and applications, presentation skills, verbal communication, written communication, and organization skills.	Knowledge of UC programs, career services, employer, alumni, and faculty needs and expectations, recruiting and staffing methods, and employment trends.	Advanced knowledge of UC programs, career services, employer, alumni, and faculty needs and expectations, recruiting and staffing methods, employment trends.
KSA 04	Ability to work with people from diverse cultures.	Ability to design and modify computer applications to meet program needs, problem identification, presentation skills, verbal communication, written communication, and organization skills.	Strong ability to design and modify computer applications to meet program needs, problem identification, presentation skills, verbal communication, written communication, and organization skills.
KSA 05		Ability to work with people from diverse cultures.	Strong ability to work with people from diverse cultures.
Environment	Campus, medical center or other university setting and various external venues.	Campus, medical center or other university setting and various external venues.	Campus, medical center or other university setting and various external venues.