Linen Service Manager

Class Specifications – C.25
Senior Linen Service Manager – 5812
Linen Service Manager – 5813

April, 1973

Series Concept

Linen Service Managers plan and administer the total operations in a campus linen service area; and perform other related duties as required.

Incumbents typically develop and administer policies and procedures relating to receiving and delivery of laundry items; plan and administer the ordering, maintenance and replacement of equipment and/or material in a campus linen service unit; coordinate and supervise the hiring, training, assigning and evaluating of all subordinate employees; develop and coordinate work schedules; supervise the accounting, billing and/or recharge systems; prepare budget requests and/or administer approved budgets; may maintain liaison with other campus departments; may negotiate contracts with outside vendors and/or laundry operations; may maintain working relationships with contract laundry service and linen rental service operations; and may conduct surveys of linen service equipment, methods and procedures to increase the efficiency of operations.

Classes in the Linen Service Manager series are distinguished from classes in the Laundry and Linen Service Manager series in that incumbents typically have management responsibility for the total operations in a campus linen service area which utilizes contract laundry services.

The series consists of two levels with the distinction between levels based on the size, nature and complexity of the linen service operation. Linen Service Manager is the first management level and Senior Linen Service Manager is the second management level.

Class Concepts

Senior Linen Service Manager

Under direction, incumbents are responsible for planning, administering and directing all phases of a very large campus linen service operation. Incumbents typically perform the range of duties outlined in the Series Concept. As a guide to help determine the second management level, incumbents are usually responsible for a linen service operation which receives and delivers 4,000,000 pounds or more of linen annually and employing at least 40 full-time-equivalent employees, with annual budget responsibility in excess of $400,000.

Linen Service Manager

Under direction, incumbents are responsible for planning, administering and directing all phases of a large campus linen service operation. Incumbents typically perform the range of duties outlined in the Series Concept. As a guide to help determine the first management level, incumbents are usually responsible for a linen service operation which receives and delivers 2,000,000 pounds or more of linen annually and employing at least 20 full-time-equivalent employees, with annual budget responsibility in excess of $200,000.

Minimum Qualifications

Senior Linen Service Manager

Graduation from high school and five years of experience in a laundry and/or linen service operation including two years in a managerial or supervisory capacity; or an equivalent combination of education and experience.

Linen Service Manager

Graduation from high school and four years of experience in a laundry and/or linen service operation including one year in a managerial or supervisory capacity; or an equivalent combination of education and experience.