Tuesday, March 15, 2022

Our apologies for the confusion — you may ignore the expiration notice. Last year, you signed up for the free year of the Experian credit monitoring and identity theft protection services that UC offered to those impacted by the 2021 Accellion data breach incident. UC is now extending the free credit monitoring and identity theft protection services by an additional two years. This means that on the one-year anniversary of your initial enrollment, you will automatically receive an additional two years of the Experian IdentityWorks’ credit monitoring and identity theft protection services. This additional two years of service is at no cost to you, and you do not need to take any action or re-enroll – your Experian service will be extended automatically.

No — no action is required on your part. On the one-year anniversary of your initial enrollment, you will automatically receive an additional two years of the Experian IdentityWorks’ credit monitoring and identity theft protection services, at no cost to you.

Please email to communications@ucop.edu to request credit monitoring and identity protection services. 

You may login to Experian IdentityWorks account here. You should have received an email March 17, 2022, informing you of the extension. If you cannot find the email, please check your spam folders. You may also call the dedicated call center at 877-890-9332 for assistance. Please mention engagement code B028925. The call center is open from 6 a.m. to 8 p.m. PT Monday through Friday and from 8 a.m. to 5 p.m. PT on weekends, excluding major holidays. The dedicated call center will be open through April 30, 2022.

The two-year extension is being given to everyone that enrolled in Experian services following the Accellion incident, at no charge.

As a service to the UC community, UC has decided to offer an additional free two years of Experian’s credit monitoring and identity theft protection service.

On March 17, Experian will email you a notification that your current credit monitoring and identity theft protection services have been extended.

No. UC is offering the additional coverage as a service to those members of the UC community whose information was impacted by the Accellion incident.

Please visit ucal.us/datasecurity for more information about the Accellion event.

Please visit ucal.us/datasecurity for more information about the Accellion event or you may email communications@ucop.edu.