Class Specifications - H.70
Coordinator of Volunteer Services II - 9337
Coordinator of Volunteer Services I - 9338
Assistant Coordinator of Volunteer Services - 9339

August, 1973

Series Concept

Coordinators of Volunteer Services coordinate the volunteer services program for a major campus medical center; and perform other related duties as required.

Incumbents typically are responsible for planning, organizing and supervising volunteer service programs to provide assistance to the academic and patient-related functions of a medical center, and to interpret these programs to the community; act as hospital department heads, and in addition maintain liaison relationships with other medical center units in order to determine needs which can be supplied by volunteer workers; are alert to changing needs in the use of volunteers and to new areas where volunteer assistance can meet special requests of patients and staff for improvement of the total program of education, treatment, and research; plan and conduct recruitment and broad information activities designed to interest community residents in providing services or financial support, and inform them of advancements in medical careers; plan special tours for students, arrange summer placements in research laboratories for promising students, and evaluate effectiveness of such programs; interview volunteers, administer appropriate orientation and training programs, and assign volunteers on the basis of current program needs and skills and interests of volunteers; arrange and/or conduct tours for distinguished visitors to show them programs and activities of particular interest; attend and participate in all auxiliary board and committee meetings; make recommendations on policy, and advise members on policy and procedures; serve in community organizations relating to volunteer services; appear on panels and present lectures on volunteer services to local, state, and national organizations; compile work schedules and set up record systems for the office; prepare reports; and evaluate effectiveness of total volunteer programs.

This series consists of three levels based upon varying degrees of administrative and/or management responsibility. The Coordinator of Volunteer Services I is the first management level and Coordinator II is the second management level. The Assistant Coordinator of Volunteer Services class is used primarily for those positions which do not have full management responsibility and authority for coordinating the volunteer services program for a major medical center.

Class Concepts

Coordinator of Volunteer Services II

Under direction, incumbents plan, organize and direct a comprehensive volunteer service program for a very large and complex medical center.

As a guide to help determine the second managerial level, incumbents typically have responsibility for program of such magnitude and diversity as to require the services of 1500 to 2500 volunteers donating 150,000 to 250,000 hours of work on an annual basis.

Programs of this magnitude usually require a supporting staff of two or more Assistant Coordinators who administer separate programs within the total volunteer service.

Coordinator of Volunteer Services I

Under direction, incumbents plan, organize, and direct a comprehensive volunteer service program for a large and complex medical center. As a guide to help determine the first management level, incumbents typically have responsibility for programs requiring the services of up to 1500 volunteer donating approximately 150,000 hours of work on an annual basis. Programs of this magnitude may require a supporting staff which includes an Assistant Coordinator and various clerical personnel.

Assistant Coordinator of Volunteer Services

Under general supervision of the Coordinator, incumbents plan, organize and direct one or more volunteer programs in a large and complex medical center. incumbents may in addition assist Coordinators of Volunteer Services in the planning, organizing and directing of a comprehensive volunteer service program in a large or very large and complex medical center.

Minimum Qualifications

Coordinator of Volunteer Services II

College graduation and four years of pertinent experience such as community organization work, public relations, recreation, etc.; or an equivalent combination of education and experience.

Coordinator of Volunteer Services I

College graduation and three years of pertinent experience such as community organization work, public relations, recreation, etc.; or an equivalent combination of education and experience.

Assistant Coordinator of Volunteer Services

College graduation, or an equivalent combination of education and experience.