Hospital Unit Service Coordinator
Class Specifications – H.45
Hospital Unit Service Coordinator III – 9257
Hospital Unit Service Coordinator II – 9258
Hospital Unit Service Coordinator I – 9259
August, 1973
Series Concept
Hospital Unit Service Coordinators perform or direct work which requires special training in and knowledge of hospital patient service functions; and perform other related duties as assigned.
Incumbents coordinate with other hospital departments such as Operating Room, Radiology, Clinical Laboratories, Admissions and Central Services in the sending and receiving of patients as well as equipment, specimens and related items; transcribe orders from the doctor’s order form in the clinical record to the appropriate filing system; obtain required evaluations and counter signatures of a registered nurse; and requisition medications, special services and materials required for the patient or an appropriate nursing care unit; maintain complete patient records, total patients’ 24 hour intake and output records; review transcriptions and other recorded dates for accuracy and correctness; and aid in establishing and maintaining a courteous receptive atmosphere for patients, public and other unit employees.
Classes in this series are distinguished from classes in the Clerical/Administrative series by the performance or supervision of tasks in a patient nursing care unit which requires an understanding of the functions of various hospital departments as well as specialized types of surgeries, medical diagnoses and disease entities.
The series consists of three levels. Hospital Unit Service Coordinator I is the entry/trainee level; Hospital Unit Service Coordinator II is the operational level; and Hospital Unit Service Coordinator III is the advanced operational level.
Class Concepts
Hospital Unit Service Coordinator III
Under general supervision, incumbents perform difficult unit service coordinating duties which require extensive hospital patient care experience and judgment and the ability to determine the appropriate action from within a frame work of broad and complex guidelines.
Incumbents typically transcribe physicians’ orders and medications ordered to the appropriate record and are responsible for assuring that proper authorizations and complete and accurate records are maintained; and requisition and coordinate special services and materials from various departments. Incumbents may in addition train or direct the work of lower level Hospital Unit Service Coordinators.
Hospital Unit Service Coordinator II
Under supervision and in conformity with a variety of patient care guidelines, incumbents perform the range of duties as outlined in the Series Concept. Incumbents typically schedule appointments; maintain complete patient records by assuring that all necessary forms are entered in file in appropriate places; secure and merge previous patient records as needed; and forward forms for support services to appropriate departments at specified times. Incumbents great new patients, give information to the public and employees, answer the telephone page and relay accurate messages to doctors, nurses or other staff members as appropriate.
Hospital Unit Service Coordinator I
Under close supervision, incumbents perform a variety of routine duties. This level may be used as a trainee level for an incumbent who is gaining training and experience necessary for advancement to the Hospital Unit Service Coordinator II level.
Minimum Qualifications
Hospital Unit Service Coordinator III
Graduation from high school and three years of related hospital experience; or an equivalent combination of education and experience.
Hospital Unit Service Coordinator II
Graduation from high school and two years of hospital related experience; or an equivalent combination of education and experience.
Hospital Unit Service Coordinator I
Graduation from high school; or an equivalent combination of education and experience.